We partner with banks, fintechs, insurers, and financial institutions to deliver reliable operational support, continuous improvement, and regulatory alignment. Our flexible engagement models allow you to reduce operational burden, optimise performance, and maintain always-on availability in a highly regulated environment.
Whether you require full managed operations or targeted support for specific services, integrations, or cloud infrastructure, 6B provides the expertise and governance needed to keep your technology running smoothly.
Understanding Managed Services in Financial Services
Digital systems in financial services operate under constant pressure. High transaction volumes, evolving cyber threats, new regulations, and increased customer expectations can strain internal teams. Without dedicated support, even well-built platforms can suffer from performance issues, availability risks, security vulnerabilities, or non-compliance.
6B’s managed services are purpose-built for financial environments. We understand operational risk, regulatory scrutiny, data sensitivity, and the importance of audit-ready processes. We support a wide range of platforms — from digital onboarding and self-service portals to core financial integrations and cloud-native infrastructure.
Our teams are experienced in identity and access management, payments integration, authentication standards, operational resilience expectations, and financial-grade security practices. Our services align with FCA/PRA guidelines, DORA requirements, ISO 27001, PSD2, and internal governance frameworks — ensuring compliance is built into every support activity.
Our Managed Services Approach
Every engagement begins with a structured onboarding and due-diligence process. We review your architecture, map dependencies, understand risk classifications, assess service criticality, and define SLAs that reflect your regulatory and operational obligations.
We then deliver proactive and reactive support across:
- Incident, problem, and request management
- Monitoring, alerting, and observability configuration
- Release, patch, and vulnerability management
- API and microservices support (REST, GraphQL, event-driven)
- Cloud infrastructure and environment management
- Security hardening and continuous compliance reporting
- Performance optimisation and operational tuning
- Coordination with internal teams and third-party vendors
- 24/7 or extended-hours support for critical services
We maintain audit trails, follow strict change-control processes, and align with your internal governance (CAB, risk assessments, access controls, and resilience expectations). Our teams collaborate with your technical, security, compliance, and operational stakeholders to ensure issues are resolved quickly, transparently, and in full alignment with regulatory expectations.
We also drive continuous improvement through service reviews, roadmap planning, and strategic recommendations to help you strengthen resilience and scale confidently.
Benefits of Managed Services
Working with 6B provides access to a dedicated, sector-aware team that understands the operational and regulatory environment your technology must function within.
Benefits include:
- Higher system availability and reliability – Rapid issue response and proactive monitoring reduce downtime and protect customer experience.
- Strengthened security and compliance – Continuous patching, hardening, and reporting support your regulatory and audit requirements.
- Reduced operational load – Internal teams can shift their focus to innovation and product development, rather than day-to-day firefighting.
- Improved performance and scalability – Optimised infrastructure and services support growth and enhance user experience.
- Less delivery risk and more predictability – Clear SLAs, disciplined change management, and comprehensive reporting ensure stability and control.
Our managed services scale with your organisation — from high-growth fintechs expanding rapidly to large financial institutions requiring tight governance and operational oversight.
Why Choose 6B for Managed Services?
6B has a proven track record supporting digital platforms across financial services. We operate as an extension of your organisation, combining engineering depth with an understanding of compliance, resilience, and operational risk.
Our teams are experienced in cloud-native engineering, secure APIs, integration layers, payments and identity services, and high-availability systems. We manage environments that demand robust controls, traceability, and continuous monitoring.
We build trust through transparency, responsiveness, and consistent delivery. Whether supporting a digital onboarding journey, a high-volume payments service, or a mission-critical integration layer, our approach ensures reliability, security, and long-term value.
Estimate the Cost of Your Managed Services Requirements
Please answer a few questions to help our fintech consultants accurately assess your needs and calculate a personalised quote quicker.
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Thank you for your request! 🙌 We will review your project and get back to you within 24 hours to share a ballpark estimate.
Want to speak to someone today? Call 6B on 0113 350 1290.
Readiness checklist for AI Integration & Deployment
- Provide documentation of in-scope applications, environments, dependencies, and architecture diagrams
- Define SLAs, service tiers, service hours, escalation paths, and incident classifications
- Confirm access requirements, RBAC roles, network controls, VPN/VPC/HSM details, and credential handover
- Share operational runbooks, deployment processes, change-control requirements, and rollback procedures
- Outline monitoring and observability tools, alerting thresholds, and reporting cadence
- Document current security posture, vulnerability management, pen-test results, encryption requirements, and compliance certifications
- Confirm operational resilience expectations including RPO/RTO, backup strategy, DR procedures, and data residency obligations
Speak To Our Managed Services Experts
Whether you're developing a new digital financial services product or extending an existing solution with Managed Services, 6B brings the technical expertise, financial services insight, and experience needed to accelerate delivery.
